Terms & Conditions

Effective Date: 13th October 2024

Welcome to beautywhiteningessentials.com (“Website”), owned and operated by Beauty Whitening Essentials (“we,” “us,” “our”). By using our Website, purchasing our products, or accessing any of our services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, please refrain from using our Website.

1. General Information

These Terms govern the use of our Website and any orders or purchases made through it. By accessing or using the Website, you agree to be bound by these Terms, as well as any other guidelines, rules, or policies referenced herein.

2. Use of the Website

2.1 Eligibility
You must be at least 18 years old to use our Website or make purchases from us. By using the Website, you represent and warrant that you have the legal capacity to enter into and adhere to these Terms.

2.2 Account Creation
To purchase products from our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for restricting access to your account. All activities that occur under your account are your responsibility. If you suspect unauthorized access, you must notify us immediately.

2.3 Prohibited Activities
You agree not to:

  • Use the Website for any illegal or unauthorized purposes.
  • Attempt to gain unauthorized access to our systems or engage in any activity that may harm or disrupt the Website.
  • Distribute viruses or any other harmful technology through the Website.
  • Use the Website in a manner that violates the intellectual property rights of others or engages in fraudulent activities.

3. Product Descriptions and Availability

3.1 Product Information
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or any other content on the Website are entirely accurate, complete, reliable, or error-free. Products may vary slightly from the images displayed on the Website due to factors such as lighting, packaging updates, or product enhancements.

3.2 Product Availability
All products offered on the Website are subject to availability. We reserve the right to discontinue or alter the specifications of any product at any time without notice. If a product you ordered is unavailable, we will inform you via email and offer an alternative or a refund.

4. Prices and Payment

4.1 Pricing
All prices displayed on the Website are in your local currency (e.g., MYR for Malaysian customers) unless otherwise specified. We reserve the right to change prices at any time without prior notice. However, the price applicable to your order will be the price at the time of purchase.

4.2 Taxes and Duties
The prices listed on the Website do not include any applicable taxes, duties, or customs charges. As a customer, you are responsible for paying any applicable taxes or fees based on your location.

4.3 Payment Methods
We accept payment via major credit/debit cards and online payment gateways. By providing payment details, you represent and warrant that you are authorized to use the payment method and that sufficient funds are available to cover the cost of your purchase.

4.4 Payment Security
We use secure payment gateways to process your transactions. However, we are not liable for any unauthorized access or breach of your payment details during transmission. For more details on how we handle your data, please refer to our Privacy Policy.

5. Order Processing and Delivery

5.1 Order Confirmation
Once you place an order, you will receive an order confirmation via email. Please review this confirmation carefully to ensure all details are correct. If you notice any discrepancies, please contact us immediately at support@beautywhiteningessentials.com.

5.2 Shipping and Delivery
We aim to process and ship orders as promptly as possible. Delivery times may vary depending on your location and the shipping method selected. While we strive to meet delivery estimates, we are not responsible for delays due to external factors such as customs clearance or courier issues.

5.3 Risk of Loss
The risk of loss or damage to the products passes to you once the order is shipped from our warehouse. We are not responsible for any products lost or damaged in transit. In case of such an event, please contact the courier service for assistance.

6. Cancellations, Returns, and Refunds

6.1 Order Cancellations
You may cancel your order at any time before it is shipped by contacting us at support@beautywhiteningessentials.com. Once the order has been shipped, you cannot cancel the order.

6.2 Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied with a product, you may return it in its original, unopened condition within 14 days of receiving the order for a full refund or exchange. To initiate a return, please contact us at support@beautywhiteningessentials.com. You are responsible for return shipping costs unless the return is due to a defect or our error.

6.3 Refund Process
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 14 business days, and a credit will be applied to your original payment method.

7. Intellectual Property

7.1 Ownership of Content
All content on the Website, including but not limited to text, images, logos, graphics, and product descriptions, is the intellectual property of Beauty Whitening Essentials or its licensors. You are not permitted to reproduce, distribute, or use any content without our explicit written permission.

7.2 Trademarks
All trademarks, logos, and service marks displayed on the Website are the property of Beauty Whitening Essentials or other respective owners. You are prohibited from using any trademarks without the prior written consent of the trademark owner.

8. Limitation of Liability

To the fullest extent permitted by law, Beauty Whitening Essentials shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of our products. This includes but is not limited to damages for loss of profits, business interruption, or data loss, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Beauty Whitening Essentials and its directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your infringement of any third-party rights.

10. Governing Law

These Terms and any disputes arising out of or related to your use of the Website or your purchase of products will be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.

11. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. Your continued use of the Website after the changes are made constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

By using this Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.